The Resource Lessons from the mouse : a guide for applying Disney World's secrets of success to your organization, your career, and your life, by Dennis Snow., (electronic resource)

Lessons from the mouse : a guide for applying Disney World's secrets of success to your organization, your career, and your life, by Dennis Snow., (electronic resource)

Label
Lessons from the mouse : a guide for applying Disney World's secrets of success to your organization, your career, and your life
Title
Lessons from the mouse
Title remainder
a guide for applying Disney World's secrets of success to your organization, your career, and your life
Statement of responsibility
by Dennis Snow.
Creator
Subject
Genre
Language
eng
Summary
Outlines ten practical principles for increasing the effectiveness of any business organization, based on the author's years at Disney World
Cataloging source
TEFOD
http://library.link/vocab/creatorName
Snow, Dennis
Dewey number
658.4
Illustrations
illustrations
Index
no index present
LC call number
HD58.9
LC item number
S669 2010eb
Literary form
non fiction
Nature of contents
dictionaries
http://library.link/vocab/subjectName
  • Organizational effectiveness
  • Success in business
  • BUSINESS & ECONOMICS / Customer Relations
  • Organizational effectiveness
  • Success in business
  • Walt Disney World (Fla.)
  • Florida
Label
Lessons from the mouse : a guide for applying Disney World's secrets of success to your organization, your career, and your life, by Dennis Snow., (electronic resource)
Link
Instantiates
Publication
Copyright
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Never let backstage come onstage -- What time is the 3:00 parade? is not a stupid question -- Little wows add up -- Have fun with the job no matter how miserable you feel -- Don't be a customer service robot -- Pay attention to the details--everything speaks -- Never ever say, "that's not my job"--don't even think it! -- Everyone has a customer -- Figure out what ticks off your customers--and do something about it -- Take responsibility for your own career
Control code
o820869106
Dimensions
unknown
Edition
First Snow & Associates, Inc. edition.
Extent
1 online resource (xiii, 137 pages)
File format
unknown
Form of item
online
Isbn
9780985068004
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
Stock number
8E8920B6-2428-4CE1-B686-8B8BBD7149D7
System control number
  • (Sirsi) o820869106
  • (OCoLC)820869106
Label
Lessons from the mouse : a guide for applying Disney World's secrets of success to your organization, your career, and your life, by Dennis Snow., (electronic resource)
Link
Publication
Copyright
Antecedent source
unknown
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Color
multicolored
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Never let backstage come onstage -- What time is the 3:00 parade? is not a stupid question -- Little wows add up -- Have fun with the job no matter how miserable you feel -- Don't be a customer service robot -- Pay attention to the details--everything speaks -- Never ever say, "that's not my job"--don't even think it! -- Everyone has a customer -- Figure out what ticks off your customers--and do something about it -- Take responsibility for your own career
Control code
o820869106
Dimensions
unknown
Edition
First Snow & Associates, Inc. edition.
Extent
1 online resource (xiii, 137 pages)
File format
unknown
Form of item
online
Isbn
9780985068004
Level of compression
unknown
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Quality assurance targets
not applicable
Reformatting quality
unknown
Sound
unknown sound
Specific material designation
remote
Stock number
8E8920B6-2428-4CE1-B686-8B8BBD7149D7
System control number
  • (Sirsi) o820869106
  • (OCoLC)820869106

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