The Resource Measuring and enhancing the student experience, Mahsood Shah, Chenicheri Sid Nair, John T.E. Richardson, (electronic resource)

Measuring and enhancing the student experience, Mahsood Shah, Chenicheri Sid Nair, John T.E. Richardson, (electronic resource)

Label
Measuring and enhancing the student experience
Title
Measuring and enhancing the student experience
Statement of responsibility
Mahsood Shah, Chenicheri Sid Nair, John T.E. Richardson
Creator
Contributor
Author
Subject
Genre
Language
eng
Cataloging source
UMI
http://library.link/vocab/creatorName
Shah, Mahsood
Illustrations
illustrations
Index
index present
LC call number
LB2822.75
Literary form
non fiction
Nature of contents
  • dictionaries
  • bibliography
http://library.link/vocab/relatedWorkOrContributorName
  • Nair, Chenicheri Sid
  • Richardson, John T. E.
http://library.link/vocab/subjectName
  • Educational evaluation
  • College students
Label
Measuring and enhancing the student experience, Mahsood Shah, Chenicheri Sid Nair, John T.E. Richardson, (electronic resource)
Link
https://mcpl.idm.oclc.org/login?url=http://proquestcombo.safaribooksonline.com/?uiCode=midcontpl&xmlId=9780081010044
Instantiates
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • 5
  • 5.6
  • Acknowledgement
  • 51
  • 5.7
  • Ownership
  • 52
  • 5.8
  • Acceptable Response Rates
  • 52
  • 5.9
  • 1.3
  • A Useful Recipe
  • 52
  • 5.10
  • Conclusion
  • 57
  • References
  • 57
  • 6
  • A Student Feedback and Experience Framework
  • 59
  • Conclusion
  • 6.1
  • Introduction
  • 59
  • 6.2
  • Need for a Framework
  • 60
  • 6.3
  • Current Shortcomings
  • 62
  • 6.4
  • 9
  • A Possible Framework for Surveys and Improvements
  • 65
  • 6.5
  • Conclusion
  • 72
  • References
  • 73
  • 7
  • Measuring the Expectations and Experience of First-Year Students
  • 77
  • References
  • 7.1
  • Introduction
  • 77
  • 7.2
  • Rationale for Surveying First-Year Students
  • 79
  • 7.3
  • Methodology
  • 80
  • 7.4
  • 10
  • Overall Findings
  • 81
  • 7.5
  • Subgroup Analysis
  • 86
  • 7.6
  • Conclusion and Future Implications
  • 88
  • References
  • 89
  • 2
  • 8
  • Accessing Student Voice: Using Qualitative Student Feedback
  • 91
  • 8.1
  • Introduction
  • 91
  • 8.2
  • Methods
  • 93
  • 8.3
  • Student Feedback: The Loophole in Government Policy
  • Findings
  • 93
  • 8.4
  • Discussion
  • 98
  • 8.5
  • Conclusion
  • 99
  • References
  • 100
  • 13
  • 9
  • Engaging Transnational Students in Quality Assurance and Enhancement
  • 103
  • 9.1
  • Australian Transnational Education
  • 103
  • 9.2
  • Monitoring the Transnational Student Experience: Past Practices
  • 104
  • 9.3
  • 2.1
  • Current Policy Directions
  • 106
  • 9.4
  • Transnational Student Experience
  • 107
  • 9.5
  • Conclusion
  • 110
  • References
  • 111
  • 1
  • Introduction
  • 10
  • Closing the Loop: An Essential Part of Student Evaluations
  • 113
  • 10.1
  • Introduction
  • 113
  • 10.2
  • Closing the Loop
  • 115
  • 10.3
  • 13
  • Are There Negative Implications for Not Closing the Loop?
  • 117
  • 10.4
  • Strategies to Implement Closing the Loop
  • 118
  • 10.5
  • Conclusion
  • 121
  • References
  • 121
  • 2.2
  • 11
  • Student Engagement in National Quality Assurance
  • 123
  • 11.1
  • Introduction
  • 123
  • 11.2
  • Student Engagement
  • 124
  • 11.3
  • Current Problem
  • From External Quality Agency to National Regulator
  • 126
  • 11.4
  • Prominence of the Student Voice
  • 128
  • 11.5
  • Conclusion
  • 130
  • References
  • 131
  • 14
  • 12
  • Using Learning Analytics to Assess Student Engagement and Experience
  • 133
  • 12.1
  • Introduction
  • 133
  • 12.2
  • Learning Analytics
  • 134
  • 12.3
  • 2.3
  • Learning Analytics and Its Stakeholders
  • 136
  • 12.4
  • Learning Analytics Elements, Process, Tools and Resources
  • 138
  • 12.5
  • Use of Learning Analytics
  • 139
  • 12.6
  • Indicators Used as Part of Learning Analytics
  • Strategic Solution
  • 140
  • 12.7
  • Discussion
  • 141
  • References
  • 144
  • 13
  • Measurement and Enhancement of Student Experience: What Next?
  • 147
  • 13.1
  • 17
  • Introduction
  • 147
  • 13.2
  • Monitoring the Student Experience to Date
  • 148
  • 13.3
  • Where Are We Heading in Monitoring the Student Experience?
  • 152
  • 13.4
  • Administration and Type of Surveys
  • 2.4
  • 154
  • 13.5
  • Use of Data
  • 156
  • 13.6
  • Performance Reporting
  • 158
  • 13.7
  • Professional Development
  • 159
  • Conclusion
  • 13.8
  • Research
  • 160
  • 13.9
  • Concluding Remarks
  • 160
  • References
  • 161
  • Measuring the Student Experience: For Whom and For What Purpose?
  • 19
  • References
  • 20
  • 3
  • Student Feedback: Shifting Focus From Evaluations to Staff Performance Reviews
  • 21
  • 3.1
  • Introduction
  • 21
  • 3.2
  • 1
  • Drivers of Change
  • 22
  • 3.3
  • Performance-Based Funding and New Accountability
  • 23
  • 3.4
  • Political Imperatives or Institutional Improvement?
  • 26
  • 3.5
  • Case Study of an Australian University
  • 1.1
  • 28
  • 3.6
  • Limitations of the Strategy Deployed
  • 30
  • 3.7
  • Conclusion and Future Implications
  • 33
  • References
  • 34
  • 4
  • Introduction
  • Why Should I Complete a Survey? Non-responses With Student Surveys
  • 37
  • 4.1
  • Introduction
  • 37
  • 4.2
  • Does Student Participation Matter?
  • 39
  • 4.3
  • Methodology
  • 1
  • 40
  • 4.4
  • Findings
  • 41
  • 4.5
  • Some Notable Changes
  • 42
  • 4.6
  • Conclusion
  • 43
  • 1.2
  • References
  • 44
  • 5
  • Engaging Students and Staff in Feedback and Optimising Response Rates
  • 47
  • 5.1
  • Introduction
  • 47
  • 5.2
  • Response Rates
  • Student Feedback: For Whom and For What Purpose?
  • 47
  • 5.3
  • Incentives
  • 48
  • 5.4
  • Survey Fatigue
  • 49
  • 5.5
  • Communication
  • 49
Control code
ocn962419821
Dimensions
unknown
Extent
1 online resource (1 volume)
Form of item
online
Isbn
9780081010044
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Sound
unknown sound
Specific material designation
remote
Stock number
CL0500000800
System control number
  • (Sirsi) ocn962419821
  • (OCoLC)962419821
Label
Measuring and enhancing the student experience, Mahsood Shah, Chenicheri Sid Nair, John T.E. Richardson, (electronic resource)
Link
https://mcpl.idm.oclc.org/login?url=http://proquestcombo.safaribooksonline.com/?uiCode=midcontpl&xmlId=9780081010044
Publication
Copyright
Bibliography note
Includes bibliographical references and index
Carrier category
online resource
Carrier category code
  • cr
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
  • 5
  • 5.6
  • Acknowledgement
  • 51
  • 5.7
  • Ownership
  • 52
  • 5.8
  • Acceptable Response Rates
  • 52
  • 5.9
  • 1.3
  • A Useful Recipe
  • 52
  • 5.10
  • Conclusion
  • 57
  • References
  • 57
  • 6
  • A Student Feedback and Experience Framework
  • 59
  • Conclusion
  • 6.1
  • Introduction
  • 59
  • 6.2
  • Need for a Framework
  • 60
  • 6.3
  • Current Shortcomings
  • 62
  • 6.4
  • 9
  • A Possible Framework for Surveys and Improvements
  • 65
  • 6.5
  • Conclusion
  • 72
  • References
  • 73
  • 7
  • Measuring the Expectations and Experience of First-Year Students
  • 77
  • References
  • 7.1
  • Introduction
  • 77
  • 7.2
  • Rationale for Surveying First-Year Students
  • 79
  • 7.3
  • Methodology
  • 80
  • 7.4
  • 10
  • Overall Findings
  • 81
  • 7.5
  • Subgroup Analysis
  • 86
  • 7.6
  • Conclusion and Future Implications
  • 88
  • References
  • 89
  • 2
  • 8
  • Accessing Student Voice: Using Qualitative Student Feedback
  • 91
  • 8.1
  • Introduction
  • 91
  • 8.2
  • Methods
  • 93
  • 8.3
  • Student Feedback: The Loophole in Government Policy
  • Findings
  • 93
  • 8.4
  • Discussion
  • 98
  • 8.5
  • Conclusion
  • 99
  • References
  • 100
  • 13
  • 9
  • Engaging Transnational Students in Quality Assurance and Enhancement
  • 103
  • 9.1
  • Australian Transnational Education
  • 103
  • 9.2
  • Monitoring the Transnational Student Experience: Past Practices
  • 104
  • 9.3
  • 2.1
  • Current Policy Directions
  • 106
  • 9.4
  • Transnational Student Experience
  • 107
  • 9.5
  • Conclusion
  • 110
  • References
  • 111
  • 1
  • Introduction
  • 10
  • Closing the Loop: An Essential Part of Student Evaluations
  • 113
  • 10.1
  • Introduction
  • 113
  • 10.2
  • Closing the Loop
  • 115
  • 10.3
  • 13
  • Are There Negative Implications for Not Closing the Loop?
  • 117
  • 10.4
  • Strategies to Implement Closing the Loop
  • 118
  • 10.5
  • Conclusion
  • 121
  • References
  • 121
  • 2.2
  • 11
  • Student Engagement in National Quality Assurance
  • 123
  • 11.1
  • Introduction
  • 123
  • 11.2
  • Student Engagement
  • 124
  • 11.3
  • Current Problem
  • From External Quality Agency to National Regulator
  • 126
  • 11.4
  • Prominence of the Student Voice
  • 128
  • 11.5
  • Conclusion
  • 130
  • References
  • 131
  • 14
  • 12
  • Using Learning Analytics to Assess Student Engagement and Experience
  • 133
  • 12.1
  • Introduction
  • 133
  • 12.2
  • Learning Analytics
  • 134
  • 12.3
  • 2.3
  • Learning Analytics and Its Stakeholders
  • 136
  • 12.4
  • Learning Analytics Elements, Process, Tools and Resources
  • 138
  • 12.5
  • Use of Learning Analytics
  • 139
  • 12.6
  • Indicators Used as Part of Learning Analytics
  • Strategic Solution
  • 140
  • 12.7
  • Discussion
  • 141
  • References
  • 144
  • 13
  • Measurement and Enhancement of Student Experience: What Next?
  • 147
  • 13.1
  • 17
  • Introduction
  • 147
  • 13.2
  • Monitoring the Student Experience to Date
  • 148
  • 13.3
  • Where Are We Heading in Monitoring the Student Experience?
  • 152
  • 13.4
  • Administration and Type of Surveys
  • 2.4
  • 154
  • 13.5
  • Use of Data
  • 156
  • 13.6
  • Performance Reporting
  • 158
  • 13.7
  • Professional Development
  • 159
  • Conclusion
  • 13.8
  • Research
  • 160
  • 13.9
  • Concluding Remarks
  • 160
  • References
  • 161
  • Measuring the Student Experience: For Whom and For What Purpose?
  • 19
  • References
  • 20
  • 3
  • Student Feedback: Shifting Focus From Evaluations to Staff Performance Reviews
  • 21
  • 3.1
  • Introduction
  • 21
  • 3.2
  • 1
  • Drivers of Change
  • 22
  • 3.3
  • Performance-Based Funding and New Accountability
  • 23
  • 3.4
  • Political Imperatives or Institutional Improvement?
  • 26
  • 3.5
  • Case Study of an Australian University
  • 1.1
  • 28
  • 3.6
  • Limitations of the Strategy Deployed
  • 30
  • 3.7
  • Conclusion and Future Implications
  • 33
  • References
  • 34
  • 4
  • Introduction
  • Why Should I Complete a Survey? Non-responses With Student Surveys
  • 37
  • 4.1
  • Introduction
  • 37
  • 4.2
  • Does Student Participation Matter?
  • 39
  • 4.3
  • Methodology
  • 1
  • 40
  • 4.4
  • Findings
  • 41
  • 4.5
  • Some Notable Changes
  • 42
  • 4.6
  • Conclusion
  • 43
  • 1.2
  • References
  • 44
  • 5
  • Engaging Students and Staff in Feedback and Optimising Response Rates
  • 47
  • 5.1
  • Introduction
  • 47
  • 5.2
  • Response Rates
  • Student Feedback: For Whom and For What Purpose?
  • 47
  • 5.3
  • Incentives
  • 48
  • 5.4
  • Survey Fatigue
  • 49
  • 5.5
  • Communication
  • 49
Control code
ocn962419821
Dimensions
unknown
Extent
1 online resource (1 volume)
Form of item
online
Isbn
9780081010044
Media category
computer
Media MARC source
rdamedia
Media type code
  • c
Other physical details
illustrations
Sound
unknown sound
Specific material designation
remote
Stock number
CL0500000800
System control number
  • (Sirsi) ocn962419821
  • (OCoLC)962419821

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