Coverart for item
The Resource This is service design thinking : basics, tools, cases, Marc Stickdorn, Jakob Schneider

This is service design thinking : basics, tools, cases, Marc Stickdorn, Jakob Schneider

Label
This is service design thinking : basics, tools, cases
Title
This is service design thinking
Title remainder
basics, tools, cases
Statement of responsibility
Marc Stickdorn, Jakob Schneider
Creator
Contributor
Subject
Language
eng
Summary
Twenty-three authors from the global service design community invested their knowledge, experience and passion to create this ... book. It introduces service design thinking to beginners and students, and will be a valuable resource for consultants, marketers, innovators and design professionals
Cataloging source
UKMGB
http://library.link/vocab/creatorName
Stickdorn, Marc
Dewey number
658
Illustrations
illustrations
Index
index present
Literary form
non fiction
Nature of contents
bibliography
http://library.link/vocab/relatedWorkOrContributorName
Schneider, Jakob
http://library.link/vocab/subjectName
Service industries
Target audience
adult
Label
This is service design thinking : basics, tools, cases, Marc Stickdorn, Jakob Schneider
Instantiates
Publication
Copyright
Note
Originally published: Amsterdam: BIS, 2010
Bibliography note
Includes bibliographical references (pages 340-365) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking
Control code
ocn751834014
Dimensions
24 cm
Extent
373 pages
Isbn
9781118156308
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Note
658 ST51 ; XX-N ; LAP ; M13BP042.
Other physical details
illustrations (some color)
System control number
  • (Sirsi) 751834014
  • (Sirsi) 751834014
  • (OCoLC)751834014
Label
This is service design thinking : basics, tools, cases, Marc Stickdorn, Jakob Schneider
Publication
Copyright
Note
Originally published: Amsterdam: BIS, 2010
Bibliography note
Includes bibliographical references (pages 340-365) and index
Carrier category
volume
Carrier category code
  • nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
  • txt
Content type MARC source
rdacontent
Contents
Introduction -- What is service design? -- Who are these service designers? -- How does service design work? -- What are the tools of service design? -- Applied service design -- Deep service design thinking
Control code
ocn751834014
Dimensions
24 cm
Extent
373 pages
Isbn
9781118156308
Media category
unmediated
Media MARC source
rdamedia
Media type code
  • n
Note
658 ST51 ; XX-N ; LAP ; M13BP042.
Other physical details
illustrations (some color)
System control number
  • (Sirsi) 751834014
  • (Sirsi) 751834014
  • (OCoLC)751834014

Library Locations

    • North Independence BranchBorrow it
      317 W. 24 Hwy., Independence, MO, 64050 , US
      39.100794 -94.418828
    • North Oak BranchBorrow it
      8700 N. Oak Street Tfwy., Kansas City, MO, 64155 , US
      39.251581 -94.576666
Processing Feedback ...