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The Resource Webster's New World letter writing handbook, Robert W. Bly

Webster's New World letter writing handbook, Robert W. Bly

Label
Webster's New World letter writing handbook
Title
Webster's New World letter writing handbook
Statement of responsibility
Robert W. Bly
Title variation
Letter writing handbook
Creator
Subject
Genre
Language
eng
Cataloging source
DLC
http://library.link/vocab/creatorName
Bly, Robert W
Dewey number
808.6
Index
index present
LC call number
PE1483
LC item number
.B58 2004
Literary form
non fiction
Nature of contents
handbooks
http://library.link/vocab/subjectName
  • Letter writing
  • English language
Target audience
adult
Label
Webster's New World letter writing handbook, Robert W. Bly
Instantiates
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • 15
  • 375
  • Nonprofit Fundraising
  • 387
  • Part VIII
  • Credit, Collection, and Billing
  • 393
  • Billing Letters
  • 393
  • When the Account Is in Collections
  • 400
  • Layouts and Supplies
  • When the Collection Is in Dispute
  • 417
  • Working Out Arrangements
  • 420
  • Lines of Credit
  • 426
  • Part IX
  • Vendor Communications
  • 437
  • Letters Requesting Information
  • 16
  • 437
  • Letters Expressing Dissatisfaction
  • 445
  • Letters Regarding Bids, Contracts, and Agreements
  • 455
  • Letters that Strengthen the Client/Vendor Relationship
  • 471
  • Common or Possible Client-to-Vendor Requests
  • 475
  • Letters Regarding Payment Problems
  • Letter Writing Advice from Lewis Carroll
  • 484
  • Other Letters to Vendors
  • 488
  • Part X
  • E-Mail and Fax Correspondence
  • 495
  • Differences Between E-Mail and Regular Letters
  • 495
  • E-Mail Structural Components
  • 496
  • 20
  • Writing E-Mail Messages that get Opened and Read
  • 500
  • Reply Wisely
  • 501
  • Know the Emotional Connotations of Punctuation and Grammar
  • 503
  • Consider the Look of Your Message
  • 504
  • Internet Direct-Mail Marketing Messages
  • 505
  • Persuasion in Print
  • Where to Get Your E-Marketing Lists
  • 511
  • Fax Correspondence
  • 512
  • Appendix A
  • Formats
  • 517
  • Rules and Options
  • 517
  • Sample Formats
  • 24
  • 518
  • Appendix B
  • Useful Letter Writing Aids
  • 529
  • Addresses, Enclosures, and CC's
  • 529
  • Two Poems
  • 530
  • Capitalization
  • 532
  • Special Considerations for Writing about Technology
  • Punctuation Marks
  • 533
  • Grammar Guide
  • 534
  • Cliches to Avoid
  • 535
  • Sound-Alike Words
  • 536
  • Tips on Tone
  • 539
  • 28
  • Online Acronyms
  • 540
  • Big Words
  • 541
  • Wordy Phrases
  • 543
  • Redundancies
  • 545
  • Frequently Misspelled Words
  • 547
  • Part II
  • Antiquated Phrases
  • 549
  • More Antiquated Phrases
  • 549
  • Sexist Terms
  • 553
  • Appendix C
  • Mailing and Shipping
  • 559
  • United States Postal Service (www.usps.com)
  • Part I
  • Personal Correspondence
  • 559
  • United Parcel Service (www.ups.com)
  • 559
  • FedEx (www.fedex.com)
  • 559
  • 33
  • Letters that Strengthen Relationships
  • 33
  • Information Letters
  • 44
  • Requests
  • 51
  • Letters that Require Special Handling
  • 62
  • Letter Writing Basics
  • Part III
  • Career and Employment Letters
  • 71
  • Cover Letters and Job Inquiries
  • 71
  • Resumes
  • 84
  • After the Interview
  • 92
  • Letters from Employers to Potential Employees
  • 3
  • 100
  • Letters of Recommendation and Introduction
  • 106
  • Query Letters
  • 111
  • Part IV
  • General Business Correspondence
  • 117
  • Communicating Business Information
  • 117
  • Prewriting Planning
  • Networking Business Letters
  • 124
  • Business Requests
  • 135
  • Invitations
  • 154
  • Special Requests: Sponsorship, Fundraising, and Donation Letters
  • 162
  • Letters of Confirmation and Acknowledgment
  • 173
  • 3
  • Tough Situations
  • 177
  • Part V
  • Internal Communication
  • 189
  • FYI Internal Memos
  • 190
  • Internal Requests
  • 192
  • Announcements
  • Twelve Rules for Better Letter Writing
  • 197
  • Management Issues
  • 212
  • Meetings
  • 228
  • Reports in Memo Format
  • 233
  • Part VI
  • Customer Service Correspondence
  • 243
  • 7
  • Relationship-Building Letters
  • 244
  • Routine Customer Correspondence
  • 260
  • Sensitive Customer Correspondence
  • 278
  • Tips for Effective Client Communication
  • 296
  • Part VII
  • Sales and Marketing Letters
  • Tone
  • 317
  • Types of Sales Letters
  • 318
  • Selling by Invitation
  • 342
  • Generating Leads
  • 359
  • Inquiry-Fulfillment Letters
  • 367
  • After-Sale Letters
Control code
ocm54372667
Dimensions
24 cm
Extent
xvi, 584 pages
Isbn
9780764525247
Lccn
2004002251
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Note
808.6 B629 ; XX-N ; NEW4-04BT5.
System control number
  • (Sirsi) i9780764525247
  • (Sirsi) i9780764525247
  • i0764525247
Label
Webster's New World letter writing handbook, Robert W. Bly
Publication
Copyright
Note
Includes index
Carrier category
volume
Carrier category code
nc
Carrier MARC source
rdacarrier
Content category
text
Content type code
txt
Content type MARC source
rdacontent
Contents
  • 15
  • 375
  • Nonprofit Fundraising
  • 387
  • Part VIII
  • Credit, Collection, and Billing
  • 393
  • Billing Letters
  • 393
  • When the Account Is in Collections
  • 400
  • Layouts and Supplies
  • When the Collection Is in Dispute
  • 417
  • Working Out Arrangements
  • 420
  • Lines of Credit
  • 426
  • Part IX
  • Vendor Communications
  • 437
  • Letters Requesting Information
  • 16
  • 437
  • Letters Expressing Dissatisfaction
  • 445
  • Letters Regarding Bids, Contracts, and Agreements
  • 455
  • Letters that Strengthen the Client/Vendor Relationship
  • 471
  • Common or Possible Client-to-Vendor Requests
  • 475
  • Letters Regarding Payment Problems
  • Letter Writing Advice from Lewis Carroll
  • 484
  • Other Letters to Vendors
  • 488
  • Part X
  • E-Mail and Fax Correspondence
  • 495
  • Differences Between E-Mail and Regular Letters
  • 495
  • E-Mail Structural Components
  • 496
  • 20
  • Writing E-Mail Messages that get Opened and Read
  • 500
  • Reply Wisely
  • 501
  • Know the Emotional Connotations of Punctuation and Grammar
  • 503
  • Consider the Look of Your Message
  • 504
  • Internet Direct-Mail Marketing Messages
  • 505
  • Persuasion in Print
  • Where to Get Your E-Marketing Lists
  • 511
  • Fax Correspondence
  • 512
  • Appendix A
  • Formats
  • 517
  • Rules and Options
  • 517
  • Sample Formats
  • 24
  • 518
  • Appendix B
  • Useful Letter Writing Aids
  • 529
  • Addresses, Enclosures, and CC's
  • 529
  • Two Poems
  • 530
  • Capitalization
  • 532
  • Special Considerations for Writing about Technology
  • Punctuation Marks
  • 533
  • Grammar Guide
  • 534
  • Cliches to Avoid
  • 535
  • Sound-Alike Words
  • 536
  • Tips on Tone
  • 539
  • 28
  • Online Acronyms
  • 540
  • Big Words
  • 541
  • Wordy Phrases
  • 543
  • Redundancies
  • 545
  • Frequently Misspelled Words
  • 547
  • Part II
  • Antiquated Phrases
  • 549
  • More Antiquated Phrases
  • 549
  • Sexist Terms
  • 553
  • Appendix C
  • Mailing and Shipping
  • 559
  • United States Postal Service (www.usps.com)
  • Part I
  • Personal Correspondence
  • 559
  • United Parcel Service (www.ups.com)
  • 559
  • FedEx (www.fedex.com)
  • 559
  • 33
  • Letters that Strengthen Relationships
  • 33
  • Information Letters
  • 44
  • Requests
  • 51
  • Letters that Require Special Handling
  • 62
  • Letter Writing Basics
  • Part III
  • Career and Employment Letters
  • 71
  • Cover Letters and Job Inquiries
  • 71
  • Resumes
  • 84
  • After the Interview
  • 92
  • Letters from Employers to Potential Employees
  • 3
  • 100
  • Letters of Recommendation and Introduction
  • 106
  • Query Letters
  • 111
  • Part IV
  • General Business Correspondence
  • 117
  • Communicating Business Information
  • 117
  • Prewriting Planning
  • Networking Business Letters
  • 124
  • Business Requests
  • 135
  • Invitations
  • 154
  • Special Requests: Sponsorship, Fundraising, and Donation Letters
  • 162
  • Letters of Confirmation and Acknowledgment
  • 173
  • 3
  • Tough Situations
  • 177
  • Part V
  • Internal Communication
  • 189
  • FYI Internal Memos
  • 190
  • Internal Requests
  • 192
  • Announcements
  • Twelve Rules for Better Letter Writing
  • 197
  • Management Issues
  • 212
  • Meetings
  • 228
  • Reports in Memo Format
  • 233
  • Part VI
  • Customer Service Correspondence
  • 243
  • 7
  • Relationship-Building Letters
  • 244
  • Routine Customer Correspondence
  • 260
  • Sensitive Customer Correspondence
  • 278
  • Tips for Effective Client Communication
  • 296
  • Part VII
  • Sales and Marketing Letters
  • Tone
  • 317
  • Types of Sales Letters
  • 318
  • Selling by Invitation
  • 342
  • Generating Leads
  • 359
  • Inquiry-Fulfillment Letters
  • 367
  • After-Sale Letters
Control code
ocm54372667
Dimensions
24 cm
Extent
xvi, 584 pages
Isbn
9780764525247
Lccn
2004002251
Media category
unmediated
Media MARC source
rdamedia
Media type code
n
Note
808.6 B629 ; XX-N ; NEW4-04BT5.
System control number
  • (Sirsi) i9780764525247
  • (Sirsi) i9780764525247
  • i0764525247

Library Locations

    • North Independence BranchBorrow it
      317 W. 24 Hwy., Independence, MO, 64050 , US
      39.100794 -94.418828
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